
Housing repairs
If you are a tenant, you can request a repair from Clarion Housing using their online service or check on the status of a repair you have already requested. If it is an emergency, you can report emergency repairs 24/7, 365 days a year, by phoning their customer service team on 0300 500 8000.
If you suspect a gas leak, contact the National Gas Emergency Helpline on 0800 111 999.
Debt, benefits and consumer rights advice
Bromley Citizens Advice provides a range of free, impartial and independent advice in areas such as debt, housing, welfare benefits, immigration, family and employment. They have walk in sessions at Anerley Town Hall on Monday and Thursday mornings.
Clarion Housing has a helpline if you are struggling with rent payments or debt.


Contact the Council or your local councillor for help with an issue
Bromley Council has an online reporting system for issues such as flytipping, missed bin collections, graffiti, street cleaning or problems with street lighting.
You can also contact any of the local councillors for your ward to take your issue further if you need to if it relates to the Council or a local issue. You can find yours using the councillor search on the Bromley Council website and searching for your postcode.
For other issues, you can contact your local MP. You can find your local MP using this search. The MP for Beckenham and Penge covering the St Hugh’s estate is Liam Conlon MP.
Healthy living
The NHS in South East London can help you register with a GP, get a flu vaccination, or help with managing diabetes.
The NHS provides a list of dentists in your area, and whether or not they are currently accepting NHS patients for free treatment.


Crime
The Crystal Palace and Anerley Safer Neighbourhoods Team can help with issues of anti-social behaviour and other crimes, and want to hear from local residents about which areas they should focus on. Their website lists police officers you can contact. To report non-urgent incidents, you can call 101 or contact the police online. For urgent help, call 999. To report crime anonymously, contact CrimeStoppers on 0800 555111.
Employment support
Clarion Housing has a charitable arm, Clarion Futures, which provides support with training and employment advice, as well as mental health and wellbeing.


Mental health and wellbeing
The Oxleas NHS Mental Health Crisis helpline on 0800 330 8590 can help if you need urgent support. The charity Mind has a helpful set of places you can go for help with your mental health and wellbeing.
Is there a way we can help you?
As the community association for the St Hugh’s estate, we’re here to try and help local residents where we can. If there’s something you think we could be doing using our space or other resources, please get in touch and let us know.